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Terms of Service

The following terms & conditions are the basis of your contract with Sailandstories.com, registered in Greece, with VAT number: 996715111 and are based at Agios Nikolaos, Post Code. 29091, Zakynthos, Greece.

Please take time to read the terms and conditions, as, upon booking, we assume that you have agreed to the terms and conditions as detailed by Sailandstories.com

RESERVATIONS

• We are sailing from April until the end of October.

• You may cancel free of charge until 15 days before the trip.

• You are kindly requested to arrive 15 minutes before the embarkation.

• If we cancel your trip for any reason, you will get a full refund. 

For cancellations between:

  • 14 & 10 days before embarkation, 30% of the total charter fee is required.
  • 9 & 4 days before embarkation, 50% of the total charter fee is required.
  • last 3 days before embarkation, 100% of the total charter fee is required.
ACTIVITIES

 
All activities and additional services are subject to availability and the following regulations.
If we cancel your trip, activities or services for any reason, you will get a full refund.

  • For breakfast and lunch, the client needs to notify our team at least 5 days in advance and choose their meals from our menu. Please advise us of any special diet or allergies.
  • Alcohol is forbidden on board for people under 18 years old.
  • For yoga and massage services, the client needs to notify our team at least 5 days in advance. If the client cancels those activities, 3 days before departure, no refund will be possible.
  • For birthdays, wedding proposals and honeymoon services, the client need to notify our team at least 5 days in advance.
  • For a photoshoot, the client needs to notify our team at least 5 days in advance. The client needs to organise and come with his own professional photographer, and florist. We will be happy to give you some addresses in Zakynthos if you request them.

 

 

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Terms of Service

Sailandstories.com is a trading name of Sailandstories.com  The following terms & conditions are the basis of your contract with Sailandstories.com, registered in Greece, VAT NO: 996715111 at Agios Nikolaos port,
Zakynthos, Greece Post Code: 29091

Please take time to read the terms and conditions, as, upon booking, we assume that you have agreed to the terms and conditions as detailed by sailandstories.com

Read Full Terms of Service

Privacy Statement

This policy outlines what customer data Sailandstories.com collects when customers visit the company website. Sailandstories.com acts as a controller when collecting the data, thus Sailandstories.com should provide information regarding how and why the data is used and the rights that Sailandstories.com has over those data.

Read Full Privacy Statement

COVID-19

COVID-19 FLEXIBLE POLICIES

• Daily & Multi-Day Cruises
• If you cannot join the trip because you or a member of your family is diagnosed with COVID-19 prior to the trip, you will get a full refund.
• If you can’t join the trip due to COVID-19 restrictions, you will get a full refund.
• You may cancel for a COVID-19 reason between 15 days and up to 1 day (24 hrs) before your trip starts and must provide us with appropriate written official evidence of the COVID-19 reason.

COVID-19 HEALTH AND SAFETY

Boat :

  • Our standards for hygiene and cleanliness ensure the utmost quality and we take this process very seriously to ensure the safety of our guests and team members.
  • We use cleaning and disinfecting protocols to clean cabins(linen, towels, blankets), bathrooms, and the rest of the yachts after guests depart and before the next guest arrives, with particular attention paid to high-touch items and surfaces.

Team:

  • We are all vaccinated and we are getting tested regularly with Covid-19 rapid diagnostic tests.

For more info visit National Public Health Organisation

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