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Privacy Statement

Purpose

This policy outlines what customer data Sailandstories.com collects when customers visit the company website. Sailandstories.com acts as a controller when collecting the data, thus Sailandstories.com should provide information regarding how and why the data is used and the rights that Sailandstories.com has over those data.

Here are the kinds of personal data that we may collect when you create an account or use our website:

1. Information that identifies you:

  • First and last name
  • Address
  • Phone number
  • Email
  • IP address

2. Records and financial information, for example:

  • Bank account and routing numbers

3. Personal characteristics, for example:

  • Age
  • National origin

3. Geolocation data, for example:

  • IP-based geolocation

Where personal data come from

We may collect personal information about you from various sources :

  • You
  • Our payment partners, such as card networks and payment processors
  • Service providers, such as companies that help us manage security risk

Why we collect personal data

  • Bussiness transactions
  • Protect our business and customers
  • Contact you when you need us, such as answering questions
  • Comply with laws and enforce our agreements with you and other people who use our services

 

Using Sailandstories.com Website

When browsing the Sailandstories.com website, customers will be faced with a number of cookies that allow Sailandstories.com to manage its website more efficiently. Therefore, some of the cookies are essential to Sailandstories.com website, so no consent is required from the customers to put these cookies on their computers. On the other hand, for the cookies that are not strictly essential, Sailandstories.com asks for a customer’s consent and does not place them on the computer without the customer’s consent.

Session cookieFunctionalityLink your actions during that particular browser session

Cookie Name Purpose Additional Information
X gdlr-core-privacy-box Consent
Session cookie Functionality Link your actions during that particular browser session

Submitting a Question through Sailandstories.com Website

When submitting a question through Sailandstories.com website, some of the customer’s personal information like, name, phone number, and email will be required.

Such information is used in order to respond to the customer questions, and provide information related to the products and services as required from the relevant person. The procedure of emailing may go on for several times, just to make sure that the query of the customer is followed as needed.

The provided information will not be used to make any decision that might affect Sailandstories.com customers.

Purchasing a Product through Sailandstories.com Website

When purchasing products through the Sailandstories.com website, the name, address, hotel name or address, phone number, email, country, bank transfer details the customer will be required. The information is used to verify the process of the order, and proceed with the delivery of the product to the customer. A receipt will also be sent via email, and in certain cases, the phone number may be used to contact the customer about the purchase.

The provided information is stored on the website and cloud server, both based in the USA.

The provided information will not be used to make any decision that might affect Sailandstories.com customer.

Submitting a Review about Sailandstories.com Website

When submitting a review for Sailandstories.com website, the name and email address will be recorded. Such information will be used to provide information to the potential customers for the products and services that we offer. The personal information will not be shared with a third-party system.

The provided information will not be used to make any decision that might affect Sailandstories.com customers.

Rights of the Data Subject

The data subject has the right to always ask what information Sailandstories.com holds, and correct any information if it is inaccurate. In case consent for processing the data subject’s personal data has been required, it is possible to withdraw such consent at any time.

In case the data subject’s personal data is being processed for a contract or consent, the data subject is allowed to require a copy of the information.

The data subject has the right to ask Sailandstories.com to stop using any of the personal data for a period of time if believed that Sailandstories.com is not using the information properly.

Customer Complaints

Sailandstories.com should be directly contacted in order to address any concern or complaint that a customer might have.

Website Privacy Policy Updates

Sailandstories.com reviews and regularly updates the website privacy policy. In case there is any change to the policy, Sailandstories.com will update the version number and the effective date of the changes.

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GDPR

  • Terms of Service
  • Privacy Statement
  • COVID-19

Terms of Service

Sailandstories.com is a trading name of Sailandstories.com  The following terms & conditions are the basis of your contract with Sailandstories.com, registered in Greece, VAT NO: 996715111 at Agios Nikolaos port,
Zakynthos, Greece Post Code: 29091

Please take time to read the terms and conditions, as, upon booking, we assume that you have agreed to the terms and conditions as detailed by sailandstories.com

Read Full Terms of Service

Privacy Statement

This policy outlines what customer data Sailandstories.com collects when customers visit the company website. Sailandstories.com acts as a controller when collecting the data, thus Sailandstories.com should provide information regarding how and why the data is used and the rights that Sailandstories.com has over those data.

Read Full Privacy Statement

COVID-19

COVID-19 FLEXIBLE POLICIES

• Daily & Multi-Day Cruises
• If you cannot join the trip because you or a member of your family is diagnosed with COVID-19 prior to the trip, you will get a full refund.
• If you can’t join the trip due to COVID-19 restrictions, you will get a full refund.
• You may cancel for a COVID-19 reason between 15 days and up to 1 day (24 hrs) before your trip starts and must provide us with appropriate written official evidence of the COVID-19 reason.

COVID-19 HEALTH AND SAFETY

Boat :

  • Our standards for hygiene and cleanliness ensure the utmost quality and we take this process very seriously to ensure the safety of our guests and team members.
  • We use cleaning and disinfecting protocols to clean cabins(linen, towels, blankets), bathrooms, and the rest of the yachts after guests depart and before the next guest arrives, with particular attention paid to high-touch items and surfaces.

Team:

  • We are all vaccinated and we are getting tested regularly with Covid-19 rapid diagnostic tests.

For more info visit National Public Health Organisation

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